The Services Sector Education and Training Authority (SSETA) is responsible for the disbursement of the training levies payable by all employers. These levies are collected by the South African Revenue Service (SARS) via the Department of Higher Education and Training (DHET), and are to be disbursed through a management system motivated by skills requirement assessment and monitoring.
Business was unable to grant a project, track them and the progress of learners. Allocation of funds would be a time consuming process and mainly excel based. In case of any fallouts, but if funds are already given to employers, business will face difficulty to track them. A staff member will have to go-though each learner information submitted in order to declare him compliant. This was a time consuming and non-trackable process. In case of audits, business had to search that leaners information from huge pile of files.
Business requested to develop a workflow engine which would be based on a approval process. Efficient upload of excel information in the system allowed all the users to view business information as submitted by the requesters. Once the project grant is approved, the learners would go through a quality-check and all the supporting documents will be audited. Only after all the learners are approved in a project, business will approve allocation funds
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